Yadea collaborates with Witt Hvidevarer A/S, which, among other things, is our distributor and service partner regarding complaints. In order to be able to help you as best as possible with your complaint, please fill in the service form below. We will then return as soon as possible. Yadea service form Email * Notice! We will reply to this email address. Extra Email. Only use this field if you want to be replyed on multiple email adresses. Otherwise leave it empty. Customer * Address * 123123 Postalcode * City * Country * Phone number * Retailer * Retailer Address * Retailer Postalcode * Retailer City * Retailer Phone * Contactperson Purchase date * When did the problem occur ? * Leave This Empty! Own service number. Attach copy of purchase receipt as well. Possibly. image of defect Who has submitted the form * Who has submitted the form Customer Retailer To whom should the product be returned to after repair ? * To whom should the product be returned to after repair ? Customer Retailer Model * Serial number * Løbehjulets lock code * "Error" in the display - which ? Description of the problem * Max 500 characters. I confirm that the following is read, and agree to pay the said costs. General maintenance is performed Firmware to the product has been updated. If the fault is related to incorrect maintenance, such as lack of retightening of screws, and incorrect use where the product is used in sand, loose gravel, wet surfaces or on ice, or applies to wearing parts such as batteries and front wheel spring etc., you will be charged a service fee of 80 £ + any used spare parts. If the product is received without the enclosed Witt service form and purchase receipt or if there is no defect in a submitted product, there is a service fee of 55 €. Purchase receipt and service form must be sent and the service fee must be paid before the product is repaired and returned. The product must NOT be submitted before approval by Witt's technical department! Husk at unbinde løbehjulet før afsendelse. Please wait!
